Privacy Policy

Last Updated: May 11, 2026

1. Introduction

HatchHub® ("Application") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and related services.

2. Information We Collect

Account Information

When you create an account, we collect: name, email address, password, and role/permissions.

Farm & Flock Data

You provide information about your farms, barns, flocks, and breeder operations, including:

  • Farm and facility information
  • Flock identification and characteristics
  • Daily and weekly entry data (bird counts, egg production, health observations)
  • Audit and inspection results
  • Historical records and archives

Technical Information

We automatically collect:

  • Device information (browser type, operating system)
  • IP address and network information
  • Usage logs and analytics (features accessed, actions performed)
  • Application performance metrics

Communication Data

If you contact us, we may collect:

  • Support inquiries and correspondence
  • Violation reports and complaints
  • Feedback and survey responses

3. How We Use Your Information

We use collected information for:

  • ✓ Providing and maintaining the Application
  • ✓ Processing your data entries and generating reports
  • ✓ Authenticating users and securing accounts
  • ✓ Communicating service updates, security alerts, and support
  • ✓ Improving application functionality and performance
  • ✓ Analyzing usage patterns and trends (anonymized)
  • ✓ Complying with legal obligations and enforcing agreements
  • ✓ Preventing fraud and maintaining security
  • ✓ Providing backup and disaster recovery

4. Data Storage & Security

Your data is stored on secure, encrypted servers. We implement:

  • ✓ End-to-end encryption for sensitive data
  • ✓ Secure database encryption (AES-256)
  • ✓ TLS/SSL for data in transit
  • ✓ Regular security audits and penetration testing
  • ✓ Access controls and authentication requirements
  • ✓ Automated backups with integrity verification
  • ✓ Incident response procedures

While we implement security measures, no system is 100% secure. You use the Application at your own risk.

5. Data Retention

We retain your data for as long as necessary to:

  • • Provide the Application
  • • Fulfill our legal obligations
  • • Resolve disputes
  • • Enforce agreements

You can request deletion of your account and data, subject to legal retention requirements.

6. Who We Share Data With

We do NOT sell or share your personal data. Your data is only shared with:

  • Service Providers: Hosting providers, backup services, and payment processors that assist with operations
  • Other Users: Only users you explicitly authorize to access your farms/flocks
  • Legal Requirements: When required by law, court order, or government request
  • Security: To prevent fraud, abuse, or harm

7. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Deletion: Request deletion of your data (subject to legal holds)
  • Portability: Export your data in a portable format
  • Opt-out: Decline non-essential communications

To exercise these rights, contact us with details of your request.

8. Cookies & Tracking

We use:

  • Session Cookies: Required for authentication and functionality
  • Analytics: To understand usage patterns (anonymized)
  • Local Storage: For offline functionality and preferences

You can disable cookies in your browser, but this may limit functionality.

9. Third-Party Services

Our Application may integrate with third-party services (e.g., email, payment processing). These services have their own privacy policies. We encourage you to review them. We are not responsible for third-party practices.

10. Children's Privacy

HatchHub® is not directed to children under 18. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete it immediately.

11. Legal Compliance

This Privacy Policy complies with:

  • • General Data Protection Regulation (GDPR) - EU
  • • California Consumer Privacy Act (CCPA) - California
  • • Children's Online Privacy Protection Act (COPPA) - USA
  • • Other applicable data protection laws

12. Policy Changes

We may update this Privacy Policy as our practices evolve. We will notify you of material changes via email or prominent notice in the Application. Continued use constitutes acceptance of changes.

13. Contact Us

For privacy inquiries or to exercise your rights:

Cody Gibbs
HatchHub® Privacy Officer
Email: codygibbs@gmail.com

We will respond to valid requests within 30 days (or as required by applicable law).

Data Processing Agreement: If you need a DPA for compliance purposes, contact our Privacy Officer.